> ## Documentation Index
> Fetch the complete documentation index at: https://academy.pathfindr.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Check Copilot Usage Across Your Business

> Learn how to access and use Microsoft 365 Copilot usage reports to measure adoption and drive value.

## Getting started

### Have the right permission settings

Starting off you want to make sure IT has given you the following permission settings:

<Card>
  **Required permissions checklist:**

  * Report reader
  * AI Administrator
  * Insights Analyst
  * Insights Administrator
</Card>

<Info>
  **Minimum for basic usage reports:** Reports Reader or AI Administrator.

  **Full access to all dashboards:** Global Administrator + Insights Administrator + Insights Analyst.
</Info>

## Microsoft 365 Copilot Usage Reports

<Steps>
  <Step title="Sign in to Admin Centre">
    Once you have the right permission settings go through Microsoft 365 Copilot Usage Reports in the admin centre. Navigate to this link to sign in to admin centre: [Click here](https://www.microsoft.com/en-gb/microsoft-365/business/microsoft-365-administration).

    <Frame>
      <img src="https://mintcdn.com/pathfindr/0Og7YOK8gX91P7mj/images/copilotUsageReports1.webp?fit=max&auto=format&n=0Og7YOK8gX91P7mj&q=85&s=03cca32cdddc71be48e1a372c4b066a0" alt="Copilot Usage Reports1 Pn" width="1920" height="939" data-path="images/copilotUsageReports1.webp" />
    </Frame>
  </Step>

  <Step title="Navigate to Overview">
    Once in admin centre navigate to Copilot, then choose Overview. [Click here for detailed overview.](https://learn.microsoft.com/en-us/microsoft-365/admin/activity-reports/microsoft-365-copilot-usage?view=o365-worldwide)

    <Frame>
      <img src="https://mintcdn.com/pathfindr/0Og7YOK8gX91P7mj/images/copilotUsageReports2.webp?fit=max&auto=format&n=0Og7YOK8gX91P7mj&q=85&s=ba91729fd816bdb7f3cbef20034a72d6" alt="Copilot Usage Reports2 Pn" width="1920" height="1080" data-path="images/copilotUsageReports2.webp" />
    </Frame>
  </Step>
</Steps>

## What should you start measuring

Within the Microsoft 365 Copilot Usage Reports (Admin Center) we would recommend starting to understand the following measures:

<CardGroup cols={2}>
  <Card title="Enabled Users" icon="check">
    Total number of unique users with Copilot licenses.
  </Card>

  <Card title="Active Users" icon="arrow-trend-up">
    Number of enabled users who initiated a Copilot feature in any Microsoft 365 app.
  </Card>

  <Card title="Active Users Rate" icon="percent">
    Ratio of active users to enabled users.
  </Card>

  <Card title="Total Prompts Submitted" icon="diagram-subtask">
    Number of prompts sent to Copilot Chat.
  </Card>

  <Card title="Active Agent Users" icon="user-robot">
    Users who interacted with custom agents built by your organization.
  </Card>
</CardGroup>

Starting with these metrics ensures clarity on adoption progress. **Active Users** and **Active User Rate** reveal real engagement, while **Trend Over Time** shows momentum. **Prompts Submitted** indicates depth of usage, and **Enabled Users** confirms readiness. Together, they provide a baseline for targeting enablement and driving Copilot value.

### Five best practice tips for the Usage Reports

<Steps>
  <Step title="Start with Active Users and Rate">
    Focus on these first because they show real adoption and engagement versus license assignment.
  </Step>

  <Step title="Monitor Trends Over Time">
    Use 30 or 90-day views to spot momentum and seasonal patterns.
  </Step>

  <Step title="Drill into Prompt Volume">
    High prompt counts indicate deeper usage; low counts suggest training gaps.
  </Step>

  <Step title="Validate License Readiness">
    Check Enabled Users regularly to ensure all intended users are provisioned.
  </Step>

  <Step title="Combine with Viva Insights for Context">
    Usage alone does not show impact; pair with productivity benchmarks for richer insights.
  </Step>
</Steps>

## Advanced reporting options beyond Admin Center

To move beyond the basic Microsoft 365 Copilot Usage Reports in the Admin Center and get advanced reporting and insights, here are your options:

<AccordionGroup>
  <Accordion title="Enable Copilot Dashboard in Viva Insights">
    * Provides richer organizational insights like productivity benchmarks, collaboration patterns, and adoption trends by department.
    * Requires **Insights Premium license** and admin permissions.
  </Accordion>

  <Accordion title="Use Power BI Advanced Reporting">
    * Connect Copilot usage data to Power BI templates for custom dashboards.
    * Allows segmentation by role, geography, and app usage.
    * Requires Power BI Pro and access to Microsoft Graph data.
  </Accordion>

  <Accordion title="Export Data via Microsoft Graph">
    * Pull raw usage data for deeper analysis or integration with enterprise BI tools.
    * Requires **Graph API permissions** and developer support.
  </Accordion>
</AccordionGroup>

<Info>
  [Click here to learn more](https://learn.microsoft.com/en-us/viva/insights/copilot-analytics-introduction) about accessing advanced reporting and Viva Insights.
</Info>