Skip to main content
Welcome! ChatGPT is pretty intuitive - just type what you need help with and it’ll respond. Start with everyday tasks: drafting an email, summarising meeting notes, brainstorming ideas, or explaining something you’re trying to understand. Think of it as a helpful colleague who’s always available. No special commands needed, just plain English.
Yes! You can upload PDFs, Word documents, spreadsheets, images, and more. Just click the attachment icon (paperclip) in the chat and select your file.ChatGPT can then read through it and help you summarise, find specific information, check for errors, or pull out key points. Keep in mind your company may have rules about what’s appropriate to upload, so check your AI usage policy if you’re unsure.
Custom GPTs are a fantastic way to create a specialised assistant for repetitive tasks. To get started, go to “Explore GPTs” in the sidebar and click “Create.” You’ll be able to give your GPT specific instructions, upload reference documents (like style guides or templates), and define what it should do.Start simple - maybe a GPT that helps draft a specific type of report or answers common questions about a process. Test it yourself before sharing with the team.
This is a common frustration! A few things to check: Make sure your instructions are clear and specific - vague directions lead to vague results. If you’ve uploaded documents, ensure they’re well-organised and clearly formatted. Sometimes breaking your instructions into numbered steps helps. You can also test different phrasings to see what works best. It often takes a bit of tweaking to get it just right.
Totally understandable - there’s a lot to explore! Our advice: don’t try to learn everything at once. Pick one or two tasks you do regularly (maybe email drafting and meeting summaries) and focus on getting good at those first. Once you’re comfortable, gradually add new use cases. It’s better to be confident with a few features than overwhelmed trying to use them all.
This can happen when the data isn’t well-structured or when the request is ambiguous. Try these fixes: clean up your data first (clear headers, consistent formatting), be very specific about what you’re asking for, and ask ChatGPT to show its working or explain its reasoning.If something still seems off, break your request into smaller steps and verify each one as you go.
Good question - and it’s great that you’re being careful.Generally, sensitive data includes: personal information (names, addresses, employee details), financial records, confidential business documents, anything marked “confidential” or “secret,” customer data, and strategic plans.If you’re ever unsure, treat it as sensitive and check with your manager or IT team before uploading. Better to ask than to accidentally share something you shouldn’t.