Skip to main content
Welcome aboard! The main thing to know is that Claude works through conversation - you type what you need, and it responds. Start simple: ask it to help draft an email, explain a concept, or summarise some notes. You don’t need any special commands or coding knowledge. Just write like you’re chatting with a helpful colleague.
Yes, you can upload documents like PDFs, Word files, spreadsheets, and images directly into your chat. Claude can read through them and help you summarise, analyse, or pull out specific information. Just drag and drop the file into the chat window, or click the attachment icon. Keep in mind your organisation may have guidelines about what types of documents are appropriate to upload, so ch
This usually happens when the response is getting quite long. Claude has limits on how much it can write in one go. If this happens, just ask it to “continue” or “keep going” and it’ll pick up where it left off. You can also ask it to be more concise upfront if you’re after a shorter answer.
Claude can occasionally get things wrong, especially with very specific facts, recent events, or niche technical details.It’s always a good idea to double-check important information against your source documents or official resources. If something seems off, you can ask Claude to verify or provide its reasoning - this often helps clarify where it might have gone astray.
Give Claude some context! You can paste in examples of your company’s writing, share your style guide points, or simply describe the tone you’re after (for example: “Keep it professional but approachable, avoid jargon”).The more specific you are, the better the output. You can also ask Claude to revise its response if the first attempt doesn’t quite hit the mark.
In the standard web version, Claude doesn’t have direct access to your company’s internal systems like SharePoint, Outlook, or databases. You’ll need to copy and paste content or upload files manually.However, if your organisation has set up specific integrations or connectors, that may be different - check with your IT team about what’s been configured for your workplace.
This is a great thing to be mindful of. As a general rule, avoid uploading documents marked as confidential, secret, or containing personal identifiable information unless your organisation has specifically approved this.When in doubt, check your company’s AI usage policy or ask your manager. It’s better to ask first than to accidentally share something sensitive.